Services

We provide a range of services that help organisations to integrate human factors into everyday business

Applying human factors expertise with evidence-based, pragmatic solutions

We take a pragmatic, evidence-based approach, applying human factors concepts, tools, and methods to tailor solutions that best address the specific challenges at hand. Through this approach, we help organisations understand and manage human factors risks effectively. By addressing human factors issues, we enable the creation of systems that enhance performance, reduce human error, and promote overall success.

Human Risk Services Model

Human Factors Integration (HFI) into design

Human Factors Integration (HFI) into design

Integrating human factors concepts and approaches into major projects and on-going operations to ensure that human factors is embedded within projects and operations.
Human error identification and analysis

Human error identification and analysis

Application of robust methodologies to understand human error and develop appropriate controls to effectively manage human errors. We can help you understand what errors could occur and how to reduce their occurrence.
Risk training needs analysis & design

Risk training needs analysis & design

Ensuring a specific consideration of tasks, non-technical skills, and the risks associated with them to provide a robust and defensible basis for training. This will help you demonstrate that your training is focussed on the right areas to manage your risks.
Culture assessment and improvement

Culture assessment and improvement

Helping you to get a handle on what culture you have, why it is what it is, and how to improve it. The approach includes undertaking data collection through an appropriate mix of surveys, focus groups, interviews and the review of available data, analysis of that data and working with you to develop and implement tailored improvement programs.
Human factors training

Human factors training

Development and delivery of training to increase the body of knowledge in your organisation regarding human factors and related topics.
Incident and root cause analysis

Incident and root cause analysis

Undertaking post incident analyses to learn not just what happened, but why an incident happened through consideration of the systemic or root causes of incidents and assisting organisations in embedding consideration of human factors and root causes into their incident management systems
Techniques & approaches

Techniques & approaches

Development of tailored tools, techniques and approaches that harness our knowledge of existing approaches and relevant concepts to address the specific issues that an organisation faces; one-size does not necessarily fit all.
Workload assessment

Workload assessment

Measurement and assessment of mental workload and the determination of appropriate manning levels based on the tasks that your people are required to undertake to manage the adverse effective of excessive workload upon effective decision making and action.
Fatigue management

Fatigue management

Integration of fatigue management principles into systems and operations to improve the management of fatigue related risks.
Human factors in risk and safety management

Human factors in risk and safety management

Integration of human factors concepts and approaches into the way business is done; embedding this thinking in a safety management system improves the effectiveness of the system